NexChat-客服系统-官方博客
Posts tagged "automation"
Rebuilding the Permission Protection Net for Our Customer Service Bot After an Abnormal Refund Rate Surge
After a sudden spike in abnormal refunds, we restructured our customer service bot's permission controls to prevent unauthorized financial actions.
How Cross-Border E-Commerce Can Use Social Media DMs for Customer Acquisition (With Customer Service System)
Leverage social media DMs and third-party customer service tools to acquire and convert cross-border e-commerce customers efficiently.
